One Partner. Expert Facilities Management for ECE Providers and Multi-Site Commercial Operators.

Ken Jones is a seasoned facilities and property management executive with over 15 years of experience leading large-scale, multi-site operations. He has overseen facilities programs across portfolios of 180+ locations in up to 14 states simultaneously — managing everything from preventive maintenance and capital projects to vendor strategy, emergency response, and regulatory compliance.

Ken holds the Certified Facility Manager (CFM) credential through IFMA and has served as Board President of IFMA's Academic Facilities Council. His background spans Early Childhood Education, higher education, and commercial environments — giving KIG clients a level of strategic expertise typically found only inside large enterprise organizations.

Through KIG, Ken brings that director-level capability directly to multi-site operators, ECE providers, and growing businesses that need professional facilities leadership without the cost of building an internal team.

Throughout his career, Ken has developed a deep understanding of the unique demands of childcare environments — where safety, compliance, and daily operations must work seamlessly together. He has implemented emergency preparedness programs, including fire drills and intruder response training, ensuring staff are equipped to respond confidently while maintaining a safe and supportive environment for children.

Ken also understands the operational pressures facing ECE providers and multi-site commercial operators today — enrollment fluctuations, increasing vendor costs, and the challenge of maintaining quality environments across multiple locations simultaneously. His experience managing multi-million dollar operating (OPEX) and capital (CAPEX) budgets allows him to help organizations identify inefficiencies, benchmark costs, and make informed decisions that support both financial performance and long-term facility sustainability.

By combining operational insight with practical service solutions, Ken helps ECE providers and multi-site commercial operators simplify facility management, reduce risk, control costs, and maintain high-performing environments at every location.

Marshalle Crossty is the co-founder of KIG Property Management and leads client services and operations. With over 30 years of experience across service delivery, customer care, and operations management, Marshalle brings the organizational backbone that keeps KIG's client engagements running smoothly.

Marshalle plays a central role in client onboarding, vendor coordination, and day-to-day operations across KIG's ECE and multi-site commercial service lines. Her focus on quality control, communication, and follow-through ensures that every client receives a consistent experience regardless of the size or complexity of their portfolio.

Her background in business ownership and hands-on service delivery gives her a practical understanding of what operators need — not just what looks good on paper, but what actually works in the field.